2020 has already shown that mobile innovation as a trend continues to be a cornerstone for the 87% of CEOs that are addressing business transformation.
With over $47B of online sales expected in 2020, more than 35% of those are happening on mobile.
Millennials are setting the pace with more than 150 engagements with their phone per day, and 77% of them checking their phones for reviews before any purchase.
QWASI leads mobile innovation for top brands by offering an end to end native mobile experience. Customers engage seamlessly, without needing to download an app or enter an email address, and still receive rewards, preview product details, order repeat items, and access immediate customer support.
Top Brands recognize the power of mobile first as a competitive advantage, with 152% low cost per lead, chatbots reducing support costs by $8B and immediate positive social feedback driving higher NPS scores and influencing overall customer loyalty.
Neiman Marcus at Hudson Yards General Manager, Mary McGreevy, notes that 20% of customers visiting their location are buying services like manicures, blowouts, and eating at their restaurants.
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