“We are committed to providing our clients with innovative capabilities and support to help consumers make informed decisions to optimize their healthcare spending and maximize their healthcare savings – and become more savvy healthcare consumers as a result.” – Steve Auerbach, CEO, Alegeus

Challenge

• Personalize healthcare experience
• Leverage mobile to increase customer engagement
• Accelerate adoption of consumer directed health plans

Digital Transformation

• Customers received real time alerts of healthcare transactions
• Customers could check account balance via SMS

Business Outcomes

• 60% growth in engaged customers
• 18% increase in customer healthcare transactions
• Powers 40% of the benefit accounts in the marke

QWASI activates mobile communication for one of the top insurance and healthcare payments companies in North America.

When the client needed a way to effectively communicate healthcare payment balance updates and redemption communication, they turned to QWASI.

QWASI integrated the client’s payment system with a CRM to sent personalized alerts to customers based on purchase behavior.

• Krispy Kreme
• Harvey Nichols
• TD Ameritrade
• Starwood
• Alegeus
• Contra Costa County
• Fordham University
• AAA