QWASI takes seriously the privacy of individuals who use our website and cloud based services. We understand that our customers who use us to provide mobile engagement, trust us with sensitive information about their customers and potential customers, and we honor that trust.
QWASI gathers several types of information from visitors. It may gather “personal information”, or information that identifies visitors and information that can be used to contact visitors. Examples of personal information include the name, username, address, email address, telephone number, and IP address of a visitor. Some of this information, such as IP address, is gathered automatically when a visitor uses a QWASI website or cloud based service. A visitor may also voluntarily submit personal information through an online contact form, client log-in, and elsewhere on a QWASI website or in QWASI cloud based services.
QWASI may also gather “non-personal information” about visitors, such as information on how a visitor navigates the QWASI website and which pages he or she views, dates and times of visits, information about the device a visitor is using, the URL that referred a visitor to the QWASI website, search terms visitors used to find the QWASI website, and a visitor’s general geographic location (such as country and city). This information may be collected by QWASI using automated means, such as cookies, web beacons, and other technologies, or voluntarily submitted by a visitor through our online contact form, client log-in, and elsewhere on a QWASI website or in QWASI cloud based services. Non-personal information may be collected and stored in a manner that associates it with personal information, including for visitors who have enabled do not track settings within their browsers.
Personal and non-personal information may also be gathered from visitors by third-party companies that offer website analytics, application monitoring, and communications-management tools to QWASI. These companies may use information collected from visitors over time and across third-party websites and cloud based services. QWASI may also gather “customer-provided information”, or information that customers provide to QWASI about third parties, through the QWASI website or cloud based service. For example, a QWASI customer may provide QWASI with personal and non-personal information about individuals who have signed up to receive text messages from the QWASI customer by entering that information into the AIM or Marketing Center platforms.
QWASI may use personal information to provide and manage any services requested by a visitor; respond to visitor inquiries; contact visitors with offers and information about QWASI services and services offered by our partners; understand visitors’ business needs; improve QWASI products, services, and marketing efforts; further any other lawful marketing or research purpose; and protect the legal rights of QWASI or any third party. Where required by law, QWASI will obtain additional consent before communicating with a user via text message, pre-recorded message, or automated calling technology. QWASI may also use personal information as necessary in the event of an emergency.
QWASI uses customer-provided information to provide mobile engagement services to its clients. From time to time, QWASI may also access customer-provided information to respond to client inquiries, to analyze and improve QWASI products and services, for system maintenance, for administrative purposes, in the event of an emergency requiring the use of customer-provided information, and to protect the legal rights of QWASI or any third party. QWASI may otherwise use customer-provided information as directed by the customer who provides the relevant information.
QWASI uses non-personal information for a variety of purposes. For example, it may use anonymous non-personal information to improve its website, understand its visitors’ business needs, and administer its websites and cloud based services. QWASI reserves the right to use non-personal information for any lawful purpose.
QWASI may share personal information with third parties as follows:
QWASI does not sell customer-provided information to third parties. However, QWASI may share customer provided information with third parties as follows:
QWASI may share non-personal information for a variety of purposes. For example, it may share anonymous non-personal information with its partners to improve the QWASI website, understand its visitors’ business needs, and administer QWASI websites and cloud based services. QWASI reserves the right to disclose non-personal information to third parties in any manner allowed by law.
If you wish to change the name, username, address, email address, or telephone number QWASI maintains on file for you, please email [email protected]
QWASI implements and continually updates reasonable physical, technical, and organizational measures designed to secure personal and customer-provided information from unauthorized access, use, alteration, or disclosure and from accidental loss or corruption. QWASI uses reasonable security measures on its websites and all of its cloud based services, as well as on the servers, equipment, and QWASI-run networks used to store and process personal and customer-provided information. It also maintains internal policies and practices designed to promote information security. Should QWASI discover a breach involving visitors’ personal information, it will notify affected visitors as required by law.