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QWASI and NCR partnered to build a real-time loyalty message solution for NCR’s POS and app clients.

Challenge

  • Drive customer acquisition and database growth
  • Utilize mobile to improve customer loyalty
  • Create Surprise & Delight moments with App

Digital Transformation

  • Customers joined loyalty and downloaded app
  • Were able to receive offers via push notifications
  • Customers received customer content based on birthdays, location, rewards available

Business Outcomes

  • 111% growth in customer database
  • 150% higher open rate of personalized communication via push

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When NCR wanted to help their clients increase app user engagement and customer loyalty, they turned to QWASI.

QWASI was selected as a solutions partner by NCR and built an integration to the Aloha Loyalty platform, allowing brands leveraging NCR’s POS to send notifications to customers around purchases and loyalty.

Personalized transactional communication over push has a 150% higher open rate than generic messages.

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