75% of Worldwide Cellphone Users Texting

Social networking most popular in Israel (53%) and the U.S. (50%)

Texting remains the universal method of communication – around the world. According to a survey of cellphone users in 21 countries, 75% replied they send text messages. The Pew Research Center Global Attitudes Project study, published this week, studied the use of digital communication tools including mobile and social networks worldwide. The study found those young and well-educated are the most likely to adopt new technologies. Those under 30 who hold college degrees are most likely to use many mobile functions and social networks. And that only one-half of the respondents send photos or videos, and just 23% use the Internet.

MOBILE USAGE
Texting is most popular in Kenya and Indonesia, the two poorest nations included in the study. Sending photos or videos is most popular in Japan (72% reported the behavior), followed by Mexico (61%), Spain (59%) and Egypt (58%). Using mobile data still seems to be a behavior of wealthier countries, most popular in Israel (47%), Japan (47%) and the U.S. (43%). Complete results:

SOCIAL NETWORKS
The study also looks at the use of social networking, which corresponds with wealthy nations where Internet access is more common. Social networking is most popular in Israel (53%) and the U.S. (50%), followed by Britain (43%), Russia (43%) and Spain (42%). However, Internet users in poorer nations use social networks at equal if not higher rates than those in richer countries.

The study, conducted between March 21 and May 15, 2011 – surveyed between 700 and 4,029 mobile users per country by telephone or in person in the U.S., Britain, France, Germany, Spain, Lithuania, Poland, Russia, Ukraine, Turkey, Egypt, Jordan, Lebanon, Israel, China, Indonesia, Japan, Pakistan, Mexico and Kenya.

For more information, see Pew Research Center’s Internet & American Life Project

QWASI implements Mobile & Social Strategy for business. Contact us today to learn more about Social Marketing and Mobile Marketing strategies @ 877-747-9274.

December 22, 2011 in Blog   |   No Comments

Mobile & TV see increase in Viewership & Usage Time

US adults spend more time with mobile than print magazines and newspapers combined

Adults are still watching more and more traditional TV, whether it’s live or recorded on a DVR or DVD, according to eMarketer. The average US Adult consumer spends 4 hours and 34 minutes each day watching TV and video on a traditional television set this year, up 10 minutes from last year.

Time spent with the internet and mobile phones was also up—by 7.7% and 30%, respectively—and while adults are spending less time than last year with radio and print publications, the increases to TV and digital also mean an increase in total time spent with media, to 11 hours and 33 minutes.

Mobile’s 30% jump from 2010 helped propel it past the 1-hour mark, but also means that US adults now spend more time with their mobile phones than with print magazines and newspapers combined, at 1 hour and 5 minutes vs. just 44 minutes.

Average Time Spent per Day with Major Media by US Adults, 2011 (hrs:mins)

Note: Time spent with each medium is averaged across the whole US adult population, not just users of the respective medium. Time spent with each medium also includes all time spent with that medium, regardless of multitasking, so an hour of watching TV while simultaneously on the internet is considered an hour of each activity.

Shifts in ad spending remain behind the shifting consumption patterns of the US population. While TV is unquestionably getting its fair share of dollars, the amount of ad spending going toward digital does not yet reflect the amount of time consumers have invested in these areas of their lives. Mobile, for example, has a more than 10% share of adults’ media time each day, but less than 1% of ad dollars. While much time spent on mobile is on communication activities that marketers would be wise not to interrupt (such as phone calls), it is also an underused touchpoint.

Share of Average Time Spent per Day with Select Media by US Adults vs. US Ad Spending Share, 2011 (% of total)

On the flip side, newspapers and magazines continue to command ad dollars far ahead of their importance in consumers’ day. Part of this is due to the cost of advertising—glossy magazine ads and full-page newspaper spreads command higher rates than much digital advertising. But it also indicates that the revenue troubles for print will likely continue as advertisers follow eyeballs and continue to pull spending from these media.

Take-Away: As advertisers awaken to the surge in mobile & social usage and the imbalance in advertising spend compared to other media options, advertising dollars will follow.

December 12, 2011 in Blog   |   No Comments

Mobile social networking Exploding according to Forrester

Everyday, the number of people accessing social network from their cell phone grows as people find it more convenient to stay connected to their friends and acquaintances while on the go. Forrester Research reports this in a new report called “Why Mobile Could Reinvent Social Computing.”

Forrester claims that the number of people regularly accessing social networks on their mobile phones has doubled in the past six months. The percentage of mobile subscribers in the US accessing social networks from their mobile phones at least once a month has jumped from 5 percent in early 2009 to 10 percent last quarter.

“If mobile experiences are convenient, consumers will use them.” said Julie Ask, San Francisco-based vice president/principal analyst at Forrester Research. “In mobile, convenient mobile experiences will have context, that is, leverage location or past usage, be simple and be such that consumers value immediacy of the information or service,” she said.

The Forrester report argues that mobile phones hold the key to unlocking the full potential of social technologies, because the digital social experience is fragmented. People have separate identities in each social network they visit.
Facebook nets 1M mobile app downloads weekly over

However, in the future, universal social IDs will enable a portable identity that will empower consumers. And that is when the mobile phone will become the hub of social computing activities—the glue that holds the social graph together.

The always-on handset connected to the mobile Web is what frees social from the chains of the PC and thrusts it into the real world, according to Forrester.

The ubiquitous experience that mobile creates when it links together online and offline communication and touchpoints will further be realized by consumers when they are able to have a seamless, easy and convenient experience.

A methodology at QWASI used to evaluate customer connections and communication touchpoints is called Synchrosy. This approach allows QWASI to evaluate the customer experience in light of existing forms of communication and reveals new methods to connecting customers to communications and community. Contact QWASI today to learn more about Synchrosy when creating your Mobile Strategy.

October 21, 2009 in Blog   |   No Comments