Two-Thirds of Teens & Tweens now Mobile

Over the last five years, as cell phone plans have become more family-friendly, teens, tweens and children 8-10 years old have been going mobile. Today, there is a mobile youth population developing who love to text and talk, well, not so much. It’s creating a huge opportunity for brands run youth marketing programs geared toward this important segment.

To date, many brand marketers have dabbled in mobile marketing. The main reason is the lack of commitment to this medium for their audience. However, the segment is so ripe that it’s now time for them to take notice and put forward an engaging offering to keep them connected. Why? Because now that mobile phones are nearly ubiquitous among teens and becoming ever more popular among younger kids, the opportunities are increasing.

“Tweens are the growth engine,” said Debra Aho Williamson, eMarketer senior analyst and author of the new report “Kids and Teens: Mobile Everywhere.” “Recent surveys from Pew, Kaiser Family Foundation and others indicate that in some age groups—particularly the tween–young teen bracket—ownership has nearly doubled since 2005.”

Turning wide ownership into wide marketing opportunities may be difficult, however. Companies must take into account extra privacy and safety considerations when it comes to minors, and young people who view their mobile phones as devices for personal communications may not welcome marketing messages.

In addition, most children and teens are still using feature phones, so relatively few can be reached through more sophisticated mobile advertising such as via the mobile internet or smartphone apps. Just 14% of moms surveyed by Q Interactive in January 2010 said their kids had a smartphone.

The future lies in smartphones, but for now mobile marketing efforts directed toward kids and teens will have to focus on feature phones. Texting is best for driving immediate actions, but also has its drawbacks.

“Although text messaging is hugely popular with teens, they are like adults in that they do not necessarily want companies to contact them via text messaging,” said Ms. Williamson. “The mobile phone is perceived as a very personal device, and intrusive marketing is not well received.”

Read more – get the full report here: Kids and Teens: Mobile Everywhere

BOTTOM LINE: Our work with teens and tweens also reveals their desire to connect via mobile channels SMS, Mobile Web and Apps. However, the level of adoption for Mobile Web and then Apps quickly trail off since most kids, teens and tweens do not have a smartphone. So the clear choice is mobile marketing via SMS.

July 2, 2010 in Blog   |   No Comments

74% Of Online Retailers Planning Their Mobile Advertising & Mobile Marketing Strategy

Mobile quickly to become important part of Cross-Channel Marketing Efforts

Online retailers have quickly sized up the mobile opportunity and the potential it holds to engaging a mobile advertising strategy to supplement their efforts according to a new report published by Forrester. Focus is on multi-channel marketing efforts including social and mobile marketing.

Nearly three-quarters (74%) of online retailers either already have or are developing a mobile strategy, and one in five boasts having a fully-implemented mobile strategy in place already. The report forecasts $170,000 per online retailer is expected to be spent on mobile sites this year with larger retailers spending much more. This ”mobile investment is modest now, but we see that it will pick up in the future, especially among the biggest brands that have already invested significant amounts in their mobile operations,” said Sucharita Mulpuru, Vice President, Principal Analyst, Forrester Research, and lead author of the “The State of Retailing Online” report.

The survey of 109 companies provides e-business professionals with an annual industry benchmark for marketing and business investment and activities. Earlier this year, Forrester forecast U.S. online retail sales to total $173 billion in 2010. According to the report, Web retailers with mobile strategies are investing in features that support the cross-channel experience: Product and price information, store information and coupons to support the in-store experience are among the most popular features that retailers are offering consumers, the report said.

SOCIAL MARKETING
Forrester noted that search advertising will continue to command the largest portion of US online retail budgets this year, coming in at 40 percent, while email and affiliate marketing will also command large portions, the report notes. The report also found while retailers are finding value in social media marketing, the return on investment (ROI) for driving online sales remains murky. Listening to customers is the most significant objective for social tools according to respondents, with 80 percent of retailers reporting that they are pursuing social strategies to experiment and learn. And while 28 percent noted that social marketing has helped grow their business, direct sales from social tactics are not widely measured. The same can’t be said about mobile advertising, where ROI is easily measurable and obtained.

Digital marketing in general is quickly becoming centered around the art of “integrated communications,” whereby numerous channels are utilized to work off the strengths and weaknesses of one another. With mobile coming to the forefront, Online retailers need to quickly diversify their strategy to maintain relevancy.

“Mobile investment is modest now, but we see that it will pick up in the future, especially among the biggest brands that have already invested significant amounts in their mobile operations,” concluded Sucharita Mulpuru, vice president and principal analyst for Forrester Research and the lead author of the report.

Bottom Line: For most retailers as they make a surge into mobile, don’t forget that it starts with SMS and Text Messaging first, then an App to compliment the strategy. Also, read Mobile Messaging article and other mobile commerce services including interactive sms apps and device apps for iPhone, Droid, Blackberry and more.

June 30, 2010 in Blog   |   No Comments

Text2Drive powers mobile campaigns at the New York International Auto Show

New Suzuki mobile marketing campaign allows interested car buyers to get quick and easy info on available cars at the last major North American new-car event of the season.

Text2Drive, the leading mobile marketing firm in the auto industry, is in the driver’s seat again - taking car information mobile for auto buyers at the New York International Auto Show. Building on the success Text2Drive achieved by powering the Chicago Auto Show in February with their Mobile Marketing Platform, Text2Drive has recently been selected to promote Suzuki’s mobile ad campaigns during the New York International Auto Show from April 2 – 11, 2010.

Suzuki is using the Text2Drive Mobile Marketing platform to offer car shoppers a very quick, easy and hassle-free method of obtaining vehicle information without the need of the Internet on their phones. Using text messaging (SMS) and picture messaging (MMS), car shoppers can take home important information on different makes and models available from Suzuki. According to Nielsen, only 30-40 percent of consumers have Internet connectivity on their phones. Text2Drive allows car shoppers to get instant information on their cell phone about a specific car including mobile website links and photos sent via MMS.

Text2Drive is powered by leading mobile marketing and mobile commerce company, QWASI, Inc. The Philadelphia-based company provides cross-market interactive solutions for fortune 500 companies, as well as SMBs (Small to Medium Businesses), across the nation.

It’s exciting to see how auto manufacturers are using the Text2Drive service at the New York Auto Show and other car shows around the country. It’s important to provide today’s car buyers with instant information that is easy to access. The power to connect with these car buyers is available through a program like Text2Drive so car manufacturers can also connect with them after the show ends.

We see more and more carmakers and dealers finally beginning to get serious about offering mobile marketing and communications at dealerships, their advertising and direct communication with their customers. Text2Drive can be found online at http://www.text2drive.com

April 9, 2010 in Blog   |   No Comments

Text2Drive Powers Mobile Marketing Campaign for the 2010 Chicago Auto Show

Chicago Automobile Trade Association selects Text2Drive to provide mobile platform for auto show

Chicago, IL, February 12, 2010 – Chicago Automobile Trade Association (CATA) announced that they have partnered with Text2Drive to harness the power of the mobile communication channel throughout this year’s Chicago Auto Show. CATA will incorporate the Text2Drive Mobile Marketing platform to collect opt-in mobile numbers of those in the Chicago area that will later be incorporated in the CATA’s promotional advertising campaigns leading up to the auto show. The innovative Text2Drive Platform will be used to drive show attendance and increase attendee’s participation by raising awareness and creating a “buzz” around special events, featured vehicles and show promotions.

Recognizing the power of the mobile platform, Text2Drive offers car shoppers a very quick, easy and hassle-free method of obtaining vehicle information without the need of the Internet on their phones. “According to Nielsen only 30-40 percent of consumers have Internet connectivity on their phones. Text2Drive allows car shoppers to search inventory, receive vehicle information including photos and special incentives, and communicate instantly with sellers via text messaging from their cell phones,” said Gregg Owen, CEO & Co-Founder of Text2Drive. “Text2Drive offers many compelling reasons for consumers to opt-in, resulting in our clients being able to create large mobile networks. Once the network is created we afford our clients the ability to easily collect, track, and organize this data so they can continue to remarket their products and services to interested consumers.”

“The best part about Text2Drive is that it provides multiple benefits to our attendees and exhibitors,” said Dave Sloan, president of CATA. “Not only can we leverage this technology to help us promote the show and use it throughout the show for marketing, our exhibitors can use it to uniquely promote their brands. Imagine someone at the show looking at the new Chevy Camaro and wanting more information, using Text2Drive they can immediately receive pictures and all the important information about the vehicle right to their phone.”

In addition to the auto show campaign, the CATA has created an introductory Text2Drive program for their dealer members.  This program provides tools for the dealer’s website while incorporating the Text2Drive online mobile number collection widget on Drivechicago.com.

Text2Drive is powered by leading mobile marketing and mobile commerce company, QWASI, Inc.  The Philadelphia-based company provides cross-market interactive solutions for fortune 500 companies, as well as SMBs (Small to Medium Businesses), across the nation.  “We are excited to see the Chicago Auto Show embrace the power of mobile connection with their exhibitors and show attendees,” notes Dave Geipel, COO of QWASI, Inc.

ABOUT THE CHICAGO AUTO SHOW
Sanctioned by International Organization of Motor Vehicle Manufacturers, the Chicago Auto Show is the largest auto show in North America and has been held more times than any other auto exposition on the continent. First staged in 1901, 2010 will mark the 102nd edition of the show. The Chicago Auto Show will open to the public Feb. 12-22. Show hours are 10 a.m. to 10 p.m. (Feb. 12-21) and 10 a.m. to 8 p.m. (Feb. 21). For additional information visit: www.ChicagoAutoShow.com

ABOUT TEXT2DRIVE
Text2Drive is a pioneer in providing the automotive industry with exclusive tools to leverage the most powerful, efficient, and most popular communication channel ever created. Text2Drive provides its clients with platform to build their own mobile network and maximize the value of that network. The Text2Drive platform has greater reach and appeal because it is the only solution that allows the consumer to search dealer inventory, receive information and photos, receive coupons and instantly connect with the client via chatting/texting, all this without the consumer needing the internet on their phones. For additional information please visit www.text2drive.com, or email info@automotiveinternetmedia.com

ABOUT QWASI
QWASI, Inc, is a leading mobile solutions provider of interactive applications for clients across the US utilizing SMS (text messaging), MMS, WAP and iPhone applications, QWASI makes complexity to simple with mobile marketing, mCommerce (mobile commerce), private label mobile search tools, event marketing, mobile chat, Mobile IM (MIM) applications, mobile real estate marketing services and mobile alerting for Fortune 1000 businesses. QWASI powers the Text2Drive service.

QWASI CONTACT
Patricia Scanlon, QWASI, 877-747-9274, patricia.scanlon @ qwasi.com

February 12, 2010 in Press Releases   |   No Comments

SMS Preferred Mode of Communication on Mobile

New research continues to point to huge increases in preference for SMS over other forms of mobile communication.

According to a survey conducted by Tekelec (a messaging company powering telecom operator applications), 60% of 45 year olds were found to be just as likely to use SMS as they were to make voice calls from their mobile device. The survey of 500 people in North American and Europe also found that text messaging is gaining on email as the preferred means of daily international communication, with 32% of responses across all ages preferring SMS, compared to 33% for email. And nearly a third of respondents said their use of SMS would increase in 2010.

In addition, more than 80 percent of respondents across all age groups thought they would get a quicker response from a text than from an email or voice message. Women preferred to let their fingers do the talking, with 40% describing themselves as ‘mainly texter’, compared to 30% of men.

One more difference between the sexes: women were more likely to engage in TV voting via text, with 25% versus just 14% of men engaging in such behavior.

But those under 35 were the most likely age group to vote via text, with 16% of them saying they do so, followed by 9% of 35-44 year olds, and 7% of those 45 and older. However, 35-44 year olds are the largest consumers of news and sports by text at 18% compared to 17% for those under 35, and only 8% for those over 45.

SMS - A look ahead at growth for M2M (machine-to-machine)

AT&T and Verizon Wireless nearly doubled their text message traffic from third-quarter 2008 to third-quarter 2009, showing that SMS continues to become even more pervasive.

While person-to-person (P2P) messages will keep increasing, the next major growth area is in fact machine-to-machine (M2M) SMS.

ABI Research recently released data showing that M2M SMS and MMS message volume will have a compound annual growth rate of 40.06 percent from 2008 to 2014 (“Mobile Messaging Services: SMS, MMS, Mobile Email, and Mobile IM,” 4Q 2009).

Brands can capitalize on SMS M2M to more rapidly meet their customers’ needs. For example, vending machines located anywhere with cellular reception can send texts when inventory is low, rapidly and affordably assuring that goods remain in stock. M2M will open up an entirely new growth area as new solutions focused on cost savings emerge.

Bottom Line: SMS & M2M will bring huge growth in mobile over the next decade as consumer prefer SMS for their mobile communication.

January 12, 2010 in Blog   |   1 Comment