Hospitality

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A top global hotel chain wanted to implement real time customer support over mobile devices over chat to improve quality of services. Over the past five years QWASI has worked with the brand to activate millions of messages in over 20+ countries, 30+ languages, and on every continent excluding Antarctica.

 

3x more productivity. 25% increase in customer satisfaction. Average 35% more guests serviced over mobile in 2015.

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