QWASI for Cisco Spark

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QWASI has built an integration with Cisco’s Spark allowing any real time data point (Ex. VIP Customer Entering a Geofence) to trigger a notification into a Spark space or prompt a communication to begin.

  • The Cisco Spark™ application brings your teams together in a place that makes staying connected easy and efficient.
  • With QWASI’s integration, businesses using Spark can now view customer messages in real time, collaborate internally using Spark, and then take action.

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70% of customers are willing to spend 13% more on average with companies they believe provide exceptional customer service.

QWASI & Cisco Spark’s integrated solution connects customer support communication in one central platform that enables customers to simply communicate with support personnel over mobile, resulting in

  • Higher customer satisfaction
  • Better brand reputation of word-of-mouth referrals
  • Upsell opportunities

Visit Cisco’s Marketplace to learn more about QWASI’s turnkey solutions.

 

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