Optimizing Customer Experience through Mobile InnovationLearn More
Optimizing customer experience improves loyalty and retention.
Transform every interaction for the mobile moment, and let data drive attribution for the ROI on customer success.
70% loyalty customer growth
30% sales increase
Improve customer engagement by allowing support to receive immediate customer communication and respond with actionable assistance.
Customers need assistance in real time and on the go. QWASI and Tropo solutions allow for end to end customer to support live chat.
"As a clear market leader, our margins are constantly threatened by competitors. To combat this we shifted the rules of engagement - by concentrating our marketing investment on higher value and margin products. A mobile-centric communications strategy underpinned a phased reward programme that shifted the product mix into higher value products and delivered millions in additional revenues."See how they did it
- Richard McArthur, Marketing Manager, VELUX
QWASI integrates proprietary Chat Application with Tropo and Spark to deliver customer support to conference participants over their mobile devices.See how they did it
"The ability to passively monitor all activity from any device using Spark makes QWASI an incredibly powerful tool in the field."
- JW McIntire, Program Manager, CISCO
Digital disruption is everywhere. We work with your team to find the right way of using IOT data to the customer advantage.Watch now
Top technology advisory firm, Forrester Research, released a report this week that listed QWASI Technology as one of the top vendors in the Mobile Messaging Platform landscape, under the Communication Platforms-as-a-Service (CPaaS) category.Learn More