Optimizing Customer Experience through Mobile InnovationLearn More
Optimizing customer experience improves loyalty and retention.
Transform every interaction for the mobile moment, and let data drive attribution for the ROI on customer success.
70% loyalty customer growth
30% sales increase
Improve customer engagement by allowing support to receive immediate customer communication and respond with actionable assistance.
Customers need assistance in real time and on the go. QWASI and Tropo solutions allow for end to end customer to support live chat.
Build customer loyalty by understanding individuals as they walk into a physical location, and provide staff with the customer background to offer immediate personalized customer service.
"As a clear market leader, our margins are constantly threatened by competitors. To combat this we shifted the rules of engagement - by concentrating our marketing investment on higher value and margin products. A mobile-centric communications strategy underpinned a phased reward programme that shifted the product mix into higher value products and delivered millions in additional revenues."See how they did it
- Richard McArthur, Marketing Manager, VELUX
Digital disruption is everywhere. We work with your team to find the right way of using IOT data to the customer advantage.Watch now
Visit QWASI with Cisco at booth #1963 and Cellotape at booth #345 at NRF and experience how mobile and IOT innovation can transform your business!Learn More